Mistakes happen, Feel free to contact us if you have any questions regarding the Return & Refund Policy by
email at the management [email protected].

The preparation of your order can begin immediately after your order has been confirmed.  We cannot accept
cancellations once your order has been confirmed with the restaurant.

*FOOD ORDER ERRORS

In rare occurrences Food errors happen. We will gladly correct the item. Your order will be a priority if you
come to pick it up.  In all cases, please return the food order in the original container(s) to our Cashier.
We encourage you to check your food prior to leaving. Once you leave you accept the product as complete.

*FOOD ORDER INCOMPLETE

In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. You may
cancel the missed food before we prepare it without any question, or can come back and we will provide you
the missing items, the same day of the order, or we may refund you with a Gift Card or Store Credit to use on
your next visit.

*FOOD DISSATISFACTION

Refunds (store credit/gift card) and/or replacement food are available upon request for orders in which the food
is wrong, omitted, & other similar circumstances.  Refunds/Store Credits are not provided for food the guest
simply doesn’t like.

*CANCEL ORDER

Sorry, we cannot cancel, refund, or give credit if you change your mind or mistakenly order an item after the
order is prepared.  Our staff will repeat orders back to you upon ordering, to ensure accuracy.

We cannot provide any credit for non-food items or beverages.

*COMPLIMENTARY FOOD

Sorry, we cannot provide a refund or cash value on any complimentary food.

Please note, we do provide courtesy items such as disposable silverware, sauces, and pita bread.  As per your request, all other condiments will be provided.  If we mistakenly omit a free courtesy item, you are welcome to let us know so we may address the issue to our staff. We will not provide discounts, refunds, or store credit.

You are welcome to return & pick up missing courtesy items the same day of your order.

*As a private business, it is the right of the restaurant to deny or refuse service to any customer for any reason.
If a customer abuses any of the Return & Refund Policy, we will not be able to conduct future business with the customer.

Please check your food prior to leaving the establishment to ensure expectations are met. Upon leaving you are accepting the order as is.

*PLEASE NOTE:

Keep in mind the temperature and consistency of some items may vary slightly after being packaged.
* If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund, or credit.  If
the food has been discarded, repackaged, or tampered with and we cannot verify its origin or issue, we cannot issue any discount, refund, or credit. 

Also, we will only prepare a second food order in all situations.  We will not prepare a third order replacement.